Why Isn T My Ring Doorbell Charging. Everything looks to be wired correctly and the doorbell works - so why wont it charge. Why is my Ring doorbell battery losing charge when I have the Solar charging base.
You should find ways to get your Ring Video Doorbell operational or else you might as well buy a separate security cam and doorbell instead. It happens to all batteries. Why is my Ring doorbell battery losing charge when I have the Solar charging base.
It will however slow the loss over time.
If the voltage at the doorbell is less than 16V that may be why your hard-wired Ring Doorbell isnt charging the battery. Should the device be out of the sun long enough to completely run out of power it will show up as Not Connected in the Ring app. Lastly the case was escalated to a senior engineer. Then in the app try reconnecting to the internet even though it shows the battery dead.
