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How To Fix Unresponsive Keyboard. Press and hold the Escape button Esc Caps Lock button Caps and Space Bar. It is covered with a piece of tape helping hold it in place.
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Use a Different Keyboard Try connecting a different USB or wireless keyboard or use the Windows on-screen keyboard and see if it helps. To run PC Checkup click Start-All Programs-Dell Support Center. Select Custom Scan and then run a test on the keyboard.
Select Custom Scan and then run a test on the keyboard.
If the circuit board is at fault the keyboard needs to be replaced to fix the problem. A reboot helps refresh the system and correct any software glitches that could cause your keyboard keys not to work. Select Custom Scan and then run a test on the keyboard. GUI Glitches Causing Unresponsive WM or X11Wayland.
